At Noah Linkz, your satisfaction is important to us. If you’re not fully happy with your purchase, we offer a straightforward return and refund process under the conditions outlined below.
1. Payment Method
We offer Cash on Delivery (COD) as our only payment option. Refunds will be handled accordingly, based on this method.
2. Eligibility for Returns
You may request a return if:
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You received the wrong item
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The item is defective or damaged upon delivery
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The product you received is significantly different from its description
To be eligible for a return:
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You must contact us within 3 days of receiving your order
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The item must be unused, in its original packaging, and in the same condition as received
3. How to Request a Return
To initiate a return, please contact our support team with your order details and reason for return at [email protected].
You may be asked to provide photos or video evidence of the issue.
4. Return Process
Once your return request is approved:
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We will arrange for the item to be picked up, or guide you on how to send it back
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After receiving and inspecting the item, we will notify you of the return status
5. Refunds
Since we accept only Cash on Delivery, approved refunds will be processed as follows:
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You may receive the refund in the form of cash upon item pickup, or
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We may issue the refund through a direct transfer to your preferred payment method
You will be informed of the refund process at the time your return is approved.
6. Non-Returnable Items
We do not accept returns for:
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Items that have been used, damaged after delivery, or altered
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Items returned beyond the specified return window
7. Contact Us
For questions about returns or refunds, reach out to our team at [email protected].